Captive Bred Red Eye Tree Frogs (agalychnis callidryas) - One of our most popular frogs! These are just fantastic to watch!
Babies are USA Captive Bred - Adults are imported.
Posted by Kevin Premas on 10th Jan 2015
Dead frog received. Spoke to FedEx, who said they would refund shipping IF the company made a claim (because they pay the shipping charge). These people REFUSE to make a claim....why??? Complete disaster, their attitude was uncaring, sarcastic, an "f-you, too bad so sad.' Not what I expected and certainly would have appreciated a LOT more compassion (kids were upset, disappointed, sad) so we got to spend almost $100 for a dead frog, bury it in the backyard with no recourse except that they would gladly ship us another one if we wanted to pay for it??!! WOW!
Kevin & Melissa Premas
3022 Max Court
Island Lake, IL 60042
Ok Kevin, I think you are leaving out a few things.
First, it was -6F in your town the morning of delivery!!!!!!!!!!!
Second, we do not have a warranty on frogs - only reptiles are covered by our 10 day warranty.
Third, our contract with FedEx excludes claims for live animal deliveries. We are not allowed to make claims. So our industry best 10 day warranty and live arrival is all on us - we have no way to get shipping fees back from FedEx.
Forth, we never said anything even remotely close to what you posted. We simply stated the facts - the same facts that you must have forgotten to mention in your review.
You ordered a animal that came with no warranty. This is mentioned right on the page you ordered from, in our shipping policy page and again was displayed during checkout. Your ignorance of our terms doesn't simply make them go away.
You can try to blame us, but there isn't a company on this planet that would guarantee live delivery of a frog in -6F degree weather. You find us such a company and we will write you a check for $1000.00.
Also if you think we ripped you off by all means PLEASE go file a BBB claim. If the BBB agrees with you we will refund your money and write a check for $1000.00. Best of luck!
You have a great day!
Posted by Monica on 18th Apr 2014
I ordered 2 adult Red Eyed Tree Frogs and received them the next morning as promised. I was nervous about having them shipped from Florida to Indiana. Florida Herps shipped them with care and they arrived happy and healthy. They are very beautiful and I am a very satisfied customer. Thank you Florida Herps! I will be sure to recommend them to anyone interested in frogs or reptiles.
Posted by Steve on 21st May 2013
Shipped overnight, Healthy, I had some questions about my frogs,and you answered promptly. Thanks,for the help.
Posted by Betty on 20th May 2013
They are fragile! But we are enjoying them.
Posted by Emilè Sarah Lowe on 6th May 2013
Beautiful Tree frogs, healthy and vivid colors and well packaged when shipped out. If you are a breeder of future breeder Florida Herps is the $1 choice!
Posted by Tony on 5th Dec 2012
Ordered two and one was near death when I opened the box and only lived for a day. The customer agreement clearly states that amphibians are not guaranteed to arrive alive and this is why, so I can't complain. The survivor is doing great and I would like to get him a buddy but shipping cost twice as much as the frog and I can't take the chance again.
Posted by Sir Lexington on 1st Aug 2012
I ordered two of these beauties and they arrived the next morning in perfect health. I would highly recommend this website to anyone interested in reptiles and amphibians.
Posted by Scott on 22nd Feb 2012
First off, props to Florida Herps for helping me with my order so that I could order my frogs.
They arrived today and are awesome. I never realized how tiny the babies are but they are doing great. I'll definitely order again.
Posted by Unknown on 29th Dec 2011
I got a couple of RETF from Florida Herps and it came with all the information I needed! I am very happy with my frogs and they are doing well.
Thank you, Florida Herps!
Posted by Elena Romano - Houston, TX on 21st Apr 2011
I bought a pair of these last week and I am very impressed! They are so colorful and cool looking. I was worried about ordering frogs knowing there is a risk they wont make it, but they were packed good and showed first thing in the morning!
Thanks for all your help Bill!
Posted by Terri Youngren on 10th Sep 2010
These are the best frogs ever! Sooo cute and friendly, easy to care for and fun to watch! Thank you again FL Herps!